Cookie Policy
Like many websites we place cookies (which are small text files) on your device to track your use of our website and to improve your browsing experience.
This tracking is not linked to your name and is not used to identify you as a person.
We use the following cookies:
Essential cookies
Security cookies
The following cookies are required for you to be able to use V&Co, without these cookies we would not be able to keep your account secure.
| Cookie name(s) | Provider | Purpose | Expiry |
|---|---|---|---|
| cookieconsent_status | portal.vectric.com | We use this cookie to tell us whether you have accepted our pop-up cookie notice, and therefore which other cookies should be stored on your device. | Expires after 1 year |
Social cookies
On V&Co we embed content from Facebook to show you highlights from the forum, and information about our products and events. We place a consent cookie on your device which you control, allowing these cookies will show a Facebook feed to show in your account. If you consent to cookies from these providers any information they collect is processed by them for more information on which info may be collected please view the cookie policies for Facebook. These cookies stay on your device permanently, unless you delete them or opt out of social cookies.
| Cookie name(s) | Provider | Purpose | Expiry |
|---|---|---|---|
| facebook-status | portal.vectric.com | We use this cookie to see if you have agreed to accept cookies and content from Facebook. The Vectric Facebook feed will not be visible in your V&Co account if you do not agree to this cookie. | Expires after 1 year |
Account guide cookie
On V&Co we have a mechanism that helps you navigate over your account page. This guided tour will explain step by step where to find useful resources. We place this cookie in order to have this step once, when you first login. This cookie stays on your device permanently, unless you delete it or opt out of account guide cookie.
Free clipart selection cookie
On V&Co, after you register your software purchased from third party, you may be entitled to free clipart items. If this is the case, first time you login after registration, you will be prompted with an window that shows your options. If you opt to select later, we write this cookie to know your option and next time you login you won't see the window again, just a notification on your account page. This cookie stays on your device permanently, unless you delete it or opt out of free clipart selection cookie
| Cookie name(s) | Provider | Purpose | Expiry |
|---|---|---|---|
| free-clipart-selection | portal.vectric.com | We use this cookie to check if you have opted to select your free clipart later. This will prevent showing the window with clipart selections each time you login. | Expires after 1 year |
| clipart-token-{token} | portal.vectric.com | We use these cookies so we know you completed a purchase for a free clipart and hide the notification banner. | Expires after 2 days |
Non-essential cookies
First-party Cookies
Hotjar
The following cookies, local and session storage items apply when the Hotjar Tracking Code has been loaded and ensure the Hotjar Tracking Code functions correctly. Mentions of site_id refer to the unique ID allocated to an individual site when it is created in Hotjar. Further information about these cookies can be found here
Relating to the user
| Name | Data storage type | Description |
|---|---|---|
| _hjSessionUser_{site_id} | Cookie |
|
| _hjHasCachedUserAttributes | Cookie |
|
| _hjUserAttributesHash | Cookie |
|
| _hjUserAttributes | Local storage item |
|
| hjViewportId | Session storage item |
|
| hjActiveViewportIds |
|
|
Relating to the session
| Name | Data storage type | Description |
|---|---|---|
| _hjSession_{site_id} | Cookie |
|
| _hjCookieTest | Cookie |
|
| _hjLocalStorageTest | Cookie |
|
| _hjSessionStorageTest | Cookie |
|
| _hjTLDTest | Cookie |
|
Third Party Cookies
General Google Cookies
If you are logged into your Google account while visiting our site Google is able to track your use of certain websites (such as ours). This is an agreement you will have made outside of signing up to V&Co. You will have agreed to this arrangement as part of signing up for a Google account. If you have opted into marketing cookies and are browsing whilst signed into a google account you may see the following cookies.
YouTube
We embed videos that are externally hosted on YouTube using YouTube's privacy enhanced mode. In this mode YouTube will not set cookies on your computer until you interact with the YouTube video player. Vectric.com does not have access to these cookies, which are used by YouTube for purposes such as delivering a personalised browsing experience (through suggesting videos and targeting advertising). YouTube does not store any personal information within its cookies. Further information about these cookies can be found here
To edit your ad preferences on your Google account please go to your Google Ads Settings
| Cookie name(s) | Provider | Purpose | Expiry |
|---|---|---|---|
| 1P_JAR, OTZ DV, UULE, SID, SAPISID, APISID, SSID, HSID, NID, PREF | google.com | When creating a Google account or logging in, these cookies are stored on your device and remain connected to your Google account when you visit its service again. While you are logged in and use other websites, such as ours, Google uses these cookies to improve your user experience, and target advertising to you based on your actions. If you watch an embedding YouTube video whilst logged in, it may show up on your YouTube account 'Recently Watched' list. | Most of the cookies expire 10 years, if you do not delete them earlier. |
| datr | facebook.com | Browser ID for Facebook. Appears whether a user is logged into Facebook at the time of viewing or not. | Expires after 2 years |
| reg_fb_gate | facebook.com | URL of the first visited Facebook page. Appears whether a user is logged into Facebook at the time of viewing or not. | Expires when your browser is closed |
| reg_fb_ref | facebook.com | URL of the last visited Facebook page. Appears whether a user is logged into Facebook at the time of viewing or not. | Expires after 2 years |
| fr | facebook.com | Encrypted Browser ID for Facebook. Appears whether a user is logged into Facebook at the time of viewing or not. | Expires when you close your browser |
| c_user, pl, lu, presence, sb, wd, xs | facebook.com | These cookies are set by Facebook and hold the Facebook ID, Browser ID and information about the browser such as information about the session and the size of the window. These cookies appear only if a user is logged into Facebook at the time of viewing. | Expire when your browser is closed, or after 1 month depending on whether you have checked Facebook's 'remember me' box when logging in |
